Why do food delivery services stink?
Okay so I'm working late at the office and now I want to arrange some food but I don't feel like walking around town to order and fetch some food. So I phone the idiots at Mr Delivery to see if they accept payments done online (ala internet banking) or if they accept payment using debit cards (i.e. they have the machines which they can take with themselves on the road). They don't seem to understand that they are loosing out on revenue from this untapped market.
Just imagine that they can arrange that they take a FNB speed point machine on the road which gets plugged in and reads the debit card information and then you enter your pin and it dials out to finalise your payment. Also their online website is an disgrace as you cannot order online from their site either.
So I'm busy weighing up now how far I want to walk to collect food.
Comments
In Cape Town there was a great service called e-bites that did just that. Sadly they were liquidated, not helped by a legal suit from Mr Delivery (who they called Mr Monopoly) - article at: http://allafrica.com/stories/200412061035.html
Posted by: greenman
|
December 20, 2004 3:59 PM
Yes that is rather sad. Only thing open on a Sunday night in Cape Town is good old 7-11 at the top of long street which is a mission and a half to walk to with the wind deciding that you should be indoors after doing a walk around to see if places like Nandos, Steers, et. al. are still open.
One of the guys at work thinks that I should start up a meal delivery service to compete with Mr Delivery, seeing that Mr Delivery has a habit of messing up orders.
Posted by: Jacques
|
December 20, 2004 6:28 PM